About the job XTN-45CD188 | OPERATIONS MANAGER

We are seeking a highly capable and experienced Operations Manager to lead and oversee the delivery of outsourced services for a client in the Irish tax rebate and financial services sector. This role is ideal for a strategic thinker with a strong background in operations management, particularly within a BPO or outsourcing environment. The successful candidate will be responsible for ensuring operational excellence, team performance, and client satisfaction through data-driven decision-making and effective leadership.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to work a growing client in the financial services sector.

Professional development and career advancement opportunities

Key Responsibilities

• Operational Oversight: Manage the end-to-end delivery of outsourced tax rebate services, ensuring SLAs, KPIs, and q...