Manage and plan the daily operations of the workshop, identifying deviations and implementing corrective actions. Lead, motivate, and manage workshop staff, technicians, and service sales personnel. Establish routines for daily planning and follow-up meetings on WIP and parts availability. Conduct regular meetings with workshop staff and technicians. Minimise work-in-progress (WIP) to below 50 open job cards and maximise hours sold. Develop, implement, and monitor standards and routines, maintaining high levels of cleanliness and organisation in the workshop. Monitor the condition of workshop tools and equipment, arranging for purchase, repair, and calibration as required. Monitor deviations, initiate corrective actions, and escape issues when necessary. Promote and ensure compliance with Dealer Operating Standards to maintain consistent quality across all business areas. Manage workshop facilities and HSE in collaboration with the Safety Officer, safety staff, and safety committee. ...