The main responsibility of the Workshop Manager is to proactively develop and manage the workshop business and operations in order to maximize customer and employee satisfaction, as well as business performance contributing to the profitable growth of Scania. The Workshop Manager ensures that customers have great confidence in the workshop through the provision of excellent service by managing employees and customer relationships.

Job Responsibilities

Professional Competencies (Duties and Tasks)

1) Workshop management

• Set routines for planning and follow up meetings
• Carry out regular meetings
• Verify there is an efficient flow of authorized work in the workshop, ensuring quality and documentation
• Develop, implement and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop
• Monitor the ongoing condition of workshop tools and equipment, arranging purchase, ...