Job Purpose:

By treating customers’ property in a manner that shows appreciation for its value, and with his expertise and attitude towards the brand and the product, fosters the image of the product and the service organization, thus contributing to customer satisfaction as well. To provide mechanical and physical support in the workshop.

Key Responsibilities:

Work Performance

• Efficient servicing and repairing of TATA vehicles


• Ensure that customer’s vehicles are well cared for while in the workshop.


• Ensure total customer satisfaction


• Effective self-management and performance ownership.


• Ensure work space is clean and need at all times


• Prepare the operating equipment and bring the necessary parts to the workshop bay.

Conduct repair and/or maintenance