Job Summary
AstraZeneca seeks a Technical Support Engineer for a hybrid role in Guadalajara, Mexico.
Responsibilities
- Monitoring alerts
- Handling service requests
- Diagnosing incidents related to end-user issues
Qualifications
- Strong knowledge of cloud solutions
- Experience with ServiceNow ITSM and VMware
- Excellent English communication skills
- Ability to manage incident queues effectively
This position promotes growth in a collaborative environment.
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