Join CGI as a Service Delivery Manager in Winnipeg, focusing on application development and client satisfaction. Bring your technical leadership skills to influence service delivery processes.

This role at CGI requires five-plus years of experience in service delivery management, highlighting your capacity to oversee IT solutions and maintain product quality. You will interact directly with clients, manage project scope, and lead a team dedicated to excellence and continuous improvement.

Key Responsibilities: • Lead client meetings, addressing concerns and risks • Develop and manage service improvement plans • Ensure that application services meet quality standards • Monitor team performance and SLA adherence • Facilitate project and financial reporting processes

Requirements: • 5+ years of Service Delivery Management experience • Strong knowledge of Agile processes • Excellent client management and communication skills • Experience in application life cycle ...