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WFM Analyst & Team Lead

HCLTech | Chennai, India | Posted June 04, 2026

Position Overview

Hi All, We are organizing a walk-in drive at our Sholinganallur, Chennai campus for the WFM (Workforce Management) roles. Please find the below details about the job description and the venue. Please note that we have multiple opportunities, so please refer the job to your friends/colleagues. Date: 23rd May 2026 (Saturday) Time: 12pm to 3pm Location: CHENNAI HCL Technologies Ltd, Sez Unit-2 (Sdb2 Buid), Elcclot-Special Economic Zone, 602/3, Shollinganallur Village, Shollinganallur-Medavakkm High Road, Chennai- Experience level: 3 to 10years Work Model: Hybrid Shift: Night NICE Dialer Analyst Job Description: The NICE Dialer Analyst is a Workforce Management oriented analyst responsible for the end-to-end management, configuration, monitoring, and optimization of outbound and blended dialer campaigns within the NICE platform . This role ensures dialer strategies are aligned with forecasted demand, staffing plans, and client business objectives while maintaining compliance, productivity...

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