Requirements:

• 2–5 years of experience in health insurance, hospitals/clinics, provider relations, managed care, or healthcare services.
• Minimum Diploma/Bachelor’s degree in Public Health, Nursing, Midwifery, or other healthcare-related fields.
• Good understanding of healthcare processes, including treatment flow, benefit plans, and claims (is a plus).
• Strong interpersonal and communication skills to build relationships with providers (hospitals, clinics, medical professionals), brokers, and clients.
• Ability to analyze customer/patient needs with a strong service-oriented mindset.
• Proactive, detail-oriented, and able to collaborate effectively across functions (claims, underwriting, sales).

Job Descriptions:

• Work with internal Zurich teams to design customer service solution and coordinate the customer team to deliver.
• Develop good understandi...