Portico are on the lookout for a Corporate Welcome Host, for a brand new multi-occupied building in Birmingham.

The role of the Welcome Host is to take full accountability of the Front of House area and provide a seamless, warm and authentic customer experience for all visitors, guests, tenants and clients.

Welcome Hosts are crucial to consistently creating compelling and emotionally engaging experiences for our communities, enhancing and elevating the customer journey from the moment guests enter the building. 

Our Welcome Hosts perform a proactive welcome and personalised customer experience through a combination of desk working and lobby roaming to always ensure seamless service. Ultimately, their goal is to achieve a best-in-class welcome experience, greater occupier satisfaction and establish the building as Birmingham's premier innovative workplace destination.

Although the Welcome Host is predominantly a desk-based role, ...