Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

Introduction

Are you passionate about creating great online experiences? Do you enjoy solving problems and understanding what people really need? Are you a confident communicator who can turn complex information into clear, accessible content? If you're looking to build a career in user experience, digital content or service design, this could be the perfect opportunity for you.

What's the role?

We're looking for a Web Content Officer to join us on a -month fixed-term project that will directly improve how residents interact with the Council online. Working closely with our ICT and Communications teams, you'll help develop a new Contact Us experience for our website, analyse resident enquiries to identify pain points, improve web content and create a knowledge base of the most common questions residents ask. Your work...