Join Rohit's Construction team as a Warranty Technician, focusing on customer care and quality control. Engage with homeowners during warranty inspections and ensure all repairs meet high standards.
As a Warranty Technician, you will conduct inspections and schedule walk-throughs for warranty appointments. Your role involves coordinating trade repairs, creating work orders, and ensuring adherence to Alberta New Home Warranty guidelines. You’ll follow up with trades and homeowners to verify completion of repairs, build a record-keeping process, and maintain exceptional customer service throughout.
Key Responsibilities:
• Schedule and conduct warranty walk-throughs with customers
• Coordinate trades for repairs following Rohit specifications
• Review warranty lists during customer walk-throughs
• Create and manage work orders for repairs
• Handle minor home repairs and touch-ups as needed
Requirements:
• Proven experience in customer service and warranty proces...