Job Description
Summary:
This Warranty is responsible for processing warranty claims, ensuring proper documentation, and reconciling payments with accuracy. The ideal candidate has dealership experience, with prior warranty processing knowledge preferred.
Duties & Responsibilities:
- Process warranty claims efficiently for all franchises or distributors.
- Ensure all warranty paperwork is complete and accurate.
- Verify claims meet factory or distributor criteria.
- Reconcile warranty receivables with payments according to accounting schedules.
- Post credits and update records in dealership software.
- Follow up on rejected claims and resubmit or process write-offs as authorized.
- Track and manage warranty parts, including tagging and proper disposal or return.
- Stay up to date on factory recalls, service bulletins, and warranty policie...