Step into the pivotal role of Warehouse Software Support Specialist where you'll provide essential support for automated systems. This position requires a blend of troubleshooting and software testing adeptness.
You will be responsible for managing technical issues related to WMS and MFS, creating and executing test cases, and training users for optimal system use. Analyzing performance reports will enable you to identify areas for improvement, ensuring reliable operations and customer satisfaction.
Key Responsibilities:
• Resolve and escalate WMS and MFS software issues as needed
• Develop test cases for system performance checks
• Provide training to enhance customer system use
• Maintain comprehensive documentation for system support
• Generate operational reports for continuous improvement
Requirements:
• Computer Science or Engineering degree required
• Proven experience in troubleshooting software issues
• Skilled in Linux/Unix environments and SQ...