Job Description - Waiter/Waitress (WAI )

Job Number:

WAI

Description

• Present customers upon arrival with the menu, assist in their item selection, take orders, and serve food in a timely manner.
• Communicate efficiently with the kitchen staff and baristas to guarantee customer satisfaction and liaise with other departments to ensure smooth operations.
• Arrange table set-ups before and after each customer according to the brand’s standards.
• Ensure staff provides friendly, professional, and timely service at all times, and report any discrepancies or customer complaints immediately to the Manager on duty.
• Collect bill payments from customers and hand them over to the cashier.

Qualifications

• High School Degree
• 1-2 years of experience in customer service in a similar role