Join OneAdvanced

OneAdvanced serves more than 10,000 organisations across the UK, with software that is genuinely mission‑critical. Keeping those customers successful, retained, and growing is not a support function. It is a commercial imperative. That is why this role exists.

The VP of Customer Operations is the senior leader accountable for everything that happens after a customer signs — from onboarding and delivery through to support, success, and long‑term retention. With OneAdvanced's ARR growth accelerating and our portfolio of sector products on our platform expanding, we need someone who can build a world‑class post‑sales operation at scale: one that reduces friction, drives measurable outcomes, and becomes a genuine competitive differentiator.

Backed by Vista Equity Partners and BC Partners, and recognised as an FT Best Employer in Europe 2025, we are at an inflection point. This is a seat at the table in a PE‑backed SaaS business with ...