Job Title: VoIP / SIP Network Support Engineer

Long-term Contract Opportunity

No Sponsorship

Location: Onsite, Plano, TX



Overview

We are seeking a highly skilled VoIP / SIP Network Support Engineer to support and troubleshoot real time voice services in a production telecom environment. This role focuses on rapid incident triage, deep SIP and media analysis, and effective coordination with internal teams and external vendors to ensure high service availability and call quality. The ideal candidate has hands on experience analyzing SIP signaling and media flows, understands telecom network behavior, and communicates clearly during high severity incidents.



Required Qualifications:

Experience with Ribbon PSX, Neustar.

Experience with industry-leading Client platforms (Cisco, Ribbon/Sonus, Oracle/Acme Packet,...