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Voice Engineer - Cisco Webex Contact System

Akron Children's | Akron, United States | Posted June 10, 2026

Position Overview

Full Time??

40 Hours/Week

Monday - Friday, 8:00am - 5:00pm

Hybrid, onsite required 1/month??

On-call Required, every 6 weeks??

Summary:

As a key role within the corporate IS division, this position's major responsibility area is to implement new solutions as deemed needed for business, support existing solutions in place, and troubleshoot problems as reported for the Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Presence Server (IM&P) and Cisco Contact Center as well as third party integrated technology including the Avaya CS-1000e TDM phone system.

Responsibilities:

  • Work with telecommunications and network team to Implement, and/or maintain Cisco Unified Communications systems including but not limited to CUCM, UCCX, IM&P, Finesse, Jabber, Expressway, etc. Provide project design, de...
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