Position Overview:

We are looking for a Visa Operations Coordinator (Documents & Field Support) based in Canberra to manage the handling, tracking, and submission of visa applications, passports, and supporting documents. This role includes administrative tasks, document processing, courier coordination, and communication with clients and external partners. The position involves document collection, embassy submissions, and regular consulate visits, requiring a hands-on and proactive approach. You will track packages, prepare documentation, coordinate deliveries, and liaise with embassies, consulates, and courier services while supporting internal teams. This role suits someone organized, detail-oriented, and comfortable working in a fast-paced environment.

Purpose of the Team:

The Processing / Despatch team supports CIBT’s commitment to customer satisfaction and operational excellence by providing flawless support to the fulfilment of visa r...