Billing & Revenue Cycle Management

Manage all client billing processes within WellSky

Generate, review, and submit Long-Term Care (LTC) insurance invoices

Send care logs, timesheets, and supporting documentation to LTC companies

Follow up on unpaid claims, outstanding invoices, and billing discrepancies

Monitor authorizations, service hours, and client balances

Reconcile billing reports and ensure accuracy of accounts receivable

Coordinate with clients, families, and insurance providers regarding billing questions

Maintain organized billing records and documentation

Payroll Administration

Process weekly/biweekly caregiver payroll accurately and on time

Manage payroll systems including Paycor and Payactiv

Review caregiver hours, EVV records, overtime, and missed punches

Resolve payroll discrepancies and caregiver pay issues

Assist caregivers wi...