Start Date: ASAP

Work Arrangement: Hybrid (Onsite during probationary period) | Cebu

Type of Support: Voice

Shift: 8PM - 5AM (Weekends off)

Educational Requirement

• Bachelor's degree in Nursing, Biology/Microbiology, Electromedical Engineering (Biomedical Engineering), Industrial/Mechanical Engineering, or other education/science/technology related discipline desired

Qualifications

• At least 2 years of experience in writing vigilance reports for Medical Devices in a shared services/KPO/BPO/call center environment
• Excellent written communication in English
• Good understanding about ISO 13485, USA Medical Device Regulation

Job Description

• Medical Complaints Specialist/Investigator: Expertly drafts and submits Medical Device Reports (MDRs), conducts comprehensive product safety literature reviews, and meticulously ma...