Job Title: Video Conferencing Operations Engineer

Role Overview

The Video Conferencing Operations Engineer will manage the daily operation, support, and optimization of the Firms video conferencing systems. This role ensures reliable, high-quality video communication, resolves technical issues, and maintains system health while collaborating with internal teams and vendors.

Key Responsibilities

• Operate, monitor, and maintain video conferencing systems and infrastructure.
• Provide technical support and troubleshooting for video conferencing issues.
• Follow Firm standards for system configuration, security, and change management.
• Document system configurations, incidents, and resolutions.
• Assist with deployment, upgrades, and vendor coordination.
• Stay updated on industry developments and recommend improvements.
• Participate in on‑call rotation for incident response.
• Support busi...