Elevate client experiences as Vice President of Client Services at Citco in Toronto. This role focuses on managing relationships for a diverse portfolio and ensuring high-service standards.
As a Vice President in Client Services, you'll report to a Senior Vice President and manage institutional client relationships, including asset managers and family offices. Your role is pivotal in understanding client needs and ensuring timely service delivery. Collaborate with both local and global service teams to enhance client satisfaction and retention.
Key Responsibilities:
• Manage and nurture long-term client relationships
• Ensure timely service delivery across a multi-asset portfolio
• Collaborate with service teams for optimal client support
• Proactively address client needs and feedback
• Guide the team in understanding service nuances
Requirements:
• Proven experience in client relationship management
• Background in asset management or related fields
•...