VP of Operations

Department: Operations

Reports To: Brand President - Franchisee

Base pay range: CA$150,000.00/yr - CA$180,000.00/yr

Position Summary: The VP of Operations is the brand leader for all day‑to‑day operations. This role is responsible for driving operational excellence, exceeding the brand’s high standards for quality, service, and cleanliness, and ensuring the restaurants in the market are always sharp, safe, and ready for business. Success comes from building a winning team capable of executing our plans and growing EBITA in accordance with good business practices.

What You’ll Do

• Management routines, standards & audit
• Role creation—define expectations for each position
• Team development and management—build a team of high‑performing leaders
• Act as a dynamic change agent—create buy‑in, shared vision, and engagement (not just work within a corporate structure)
• Create a po...