Main objective

Understand Client Data Life Cycle, its adherence to meet Customer and Regulatory requirement and internal data standards set by the Financial Standard Authority. This role is expected to maximize volume contribution and to meet team and individual PLA's - (Productivity%, Work Rate% and OOE%). Effective queue management based on priority ensuring SLA is achieved. This includes urgent requests highlighted by requestors through generic mail / chat group. Role holder should undertake cross training's and be able to work on multiple queue / Asset Classes which in turn helps improve overall productivity, thereby enabling the function in delivering its obligation to the business partners.

Activities Will be expected to meet all volumes and productivity targets on a day to day basis and ensure all parameters are achieved as agreed with the line management. Assist Manager to ensure team is highly motivated by organizing related activities to inculcate team work and posit...