Description
*MUST have a UX Writing Certification
This user experience role creates quality high performing content to enable innovative cohesive and compliant digital experiences that serve the needs of our members member service representatives and business partners. This role independently leverages human-centered design user testing content design principles omnichannel content strategy SEO best practices accessibility guidelines and USAA brand and style guidelines to create content and execute holistic digital content experiences to help solve member problems and achieve business goals.
• Develop and layout clear, concise, and engaging high-quality content aligned to USAA’s brand and style guidelines for digital experiences on usaa.com.
• Read and analyze business requirements provided to create the necessary content
• Collaborate effectively with business partners and stakeholders
Not specialized to one line of business. Wil most likely be supporting P&C and ban...