About The Opportunity

We’re partnering with a well‑known NZ organisation whose digital channels support customers all over the country. The work you do goes beyond a small corner of the internet – your improvements shape experiences that New Zealanders rely on every day. This is a core UX role (not purely visual), with strong influence across end‑to‑end customer journeys and ample opportunity to bring thoughtful UI treatment to life.

What You’ll Bring

You’ll be embedded in a delivery environment where you can go from insight to impact, improving live journeys through:

• Discovery and research: interviews, testing, behavioural signals, finding real friction
• Journey design: mapping end‑to‑end flows, clarifying information architecture, simplifying decision points
• Interaction design & prototyping: wireframes to clickable prototypes that bring stakeholders along
• UI craft (where it matters): refining layouts, hierar...