User Researcher – SC Eligible (Permanent Role)

We’re partnering with a well-regarded IT services firm that delivers digital transformation solutions to public sector clients. They’re looking to onboard a permanent User Researcher with experience working in GDS-aligned environments.

Location: Remote-first, occasional travel to client locations

Salary: Up to £55,000 per year + benefits

Security Clearance: Must be eligible for SC Clearance

Key Requirement: Familiarity with Government Digital Service (GDS) standards and practices

The Role

As a User Researcher, you’ll be central to uncovering the needs and behaviours of end-users and ensuring digital services are designed with them in mind. You’ll collaborate across multidisciplinary teams to deliver actionable insights that shape inclusive and effective user experiences.

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