Role: User Researcher

Duration: March 2027

Rate: £500 per day

IR35: Inside IR35

Location: 2x/month in London.

Overview

We are supporting a national NHS service and are looking for an experienced User Researcher with strong NHS experience.

This role will play a key part in shaping a national service by leading user centred research across a complex healthcare landscape. You will work closely with product, delivery and business analysis teams to ensure the service is grounded in real user needs and aligned to NHS standards.

Key Responsibilities

Lead end to end user research activities throughout discovery
Design research plans aligned to programme objectives
Conduct qualitative research including interviews, usability testing and contextual enquiry
Engage a broad range of users including clinical, operational and administrative stakeholders
Synthesise findings into clear insights, themes and actionable recommenda...