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User Operations Manager

Keeta | são paulo, Brazil | Posted May 26, 2026

Position Overview

About the Role



This role sits at the intersection of operations, product, data, and business strategy. You'll own the full operational engine behind key consumption moments for Users — from identifying the right scenarios to building the playbook and executing it end-to-end

You'll work across many Key Areas, requiring strong cross-functional coordination and a bias for action


.
What You'll


Do
Scenario Identification & Des

  • ignIdentify, validate, and prioritize core consumption moments for us
  • ersBuild a structured framework to map demand opportunities and guide development priorit
  • iesDevelop User Operations playbo
  • oksDesign and execute user surveys to understand pain points and behavioral driv
  • ersTranslate data insights into operational actions and strategic recommendati


ons
End-to-End Scenario Operat

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