UX Researcher

Contract: 6‑month term (with potential extension)

Location: Hybrid / Toronto

Industry Preference: Financial Services (Insurance / Wealth / Investments)

Hourly rate: CAD 65‑80 (final compensation determined by experience, skills, and location)

About the Role

Havas CX Canada seeks an experienced UX Researcher to support a large‑scale digital transformation initiative for a leading financial services organization. The role focuses on designing and delivering user research that informs the creation of a unified digital experience across web and mobile platforms. You will work closely with UX designers, strategists, product owners, and stakeholders to uncover customer needs, validate concepts, and provide actionable insights that shape product and experience decisions.

Responsibilities

• Plan, design, and execute qualitative and quantitative UX research activities across web ...