*Telecommuting role to be performed anywhere in the U.S.
Assist in the planning, collection, and analysis of key data in order to uncover insights to help inform design decisions, product decisions, and features. Collaborate with engineers, product managers, and other design teams to plan and produce key IT enterprise products and processes.
What You Will Do:
Job Duties: Uncover user needs, friction points, and opportunities through the use of data analysis, generating and prioritizing insights, and creating/sharing user journeys based on data with the entire cross-functional team.Plan and produce key IT enterprise products and processes and understand and take action based on key data, including limitations, resourcing, capabilities, and performance requirements.Working closely with the UX Research team, assisting in planning, executing, and analysing usability tests with Red Hat products and processes, including setting up tests and eith...