Urgently Hiring!!! Client Experience Backer!



We’re looking for a people-focused and proactive Client Experience Backer to help clients feel supported, valued, and successful throughout their journey with us.



What You’ll Do



Build strong relationships with clients through calls, meetings, and email

Conduct regular client check-ins and provide ongoing support

Handle concerns professionally and coordinate resolutions with internal teams

Gather feedback to improve client satisfaction and retention

Identify referral and upsell opportunities

Maintain accurate client records and CRM updates



What We’re Looking For



Excellent communication and relationship-building skills

Empathy, professionalism, and problem-solving ability

Organized, proactive, and detail-oriented mindset

Willingness to learn through coaching and daily role-play sessions

Experience in custome...