• Manage policy updates, renewals, and documentation.
• Process medical or travel insurance claims accurately and on time.
• Provide travel assistance and support during emergencies.
• Handle clerical tasks such as data entry, filing, and record maintenance.
• Deliver customer service by answering inquiries, explaining coverage, and resolving issues.
• Coordinate with providers, partners, and internal teams as needed.
• Maintain compliance with data privacy and insurance guidelines.

AtTranscosmos , our mission is to leverage customer insights to always be client’s most trusted partner. As an Asian-originated company, our vision is to create a global society where everyone is equal and treated with respect. Transcosmos emphasize customer-oriented approach by putting customers as our priority and value their feedback. Employee-oriented approach by working as an entity to achieve mutual organizational goals. As profe...