SUMMARY OF THE JOB:
The Enrollment Advisor will represent a variety of programs in a modern well-equipped facility. She/he will contact and assist prospective students that inquire through a self-enrollment process or match with an Admissions Professional to support a guided application process. The Enrollment Advisor will also be required to display the highest levels of personal integrity and intelligence.
ESSENTIAL FUNCTIONS:
- Engages students through a variety of communication channels to include outbound and inbound student calls and video advising to deliver first contact resolution.
- Supports the new student application process by working with Admissions Professional to answer incoming student questions and collecting missing documentation needed to submit a completed application.
- Ability to handle high volume outgoing/ingoing calls to perspective students.
- Monitor enroll...