About the Role

The primary purpose of this role is to ensure the effective delivery of ERP operational support services through the support, training, administration, and ongoing maintenance of the organisation’s Unit4 ERP system.

The postholder will identify opportunities to enhance system configuration and deliver improvements by contributing to solution design, planning, testing, and communicating changes effectively to the wider business. A key part of the role is to promote the use of the ERP system by continuously improving processes, introducing positive change, and ensuring support services are delivered to a high standard within a small support team.

The role requires close collaboration with stakeholders across the organisation as well as with relevant third‑party providers. The postholder will also provide support and cover for ERP colleagues as required, including involvement in development projects and work on systems related to the ...