Description

The Unit Secretary works cooperatively with all members of the health care team in performing clerical and receptionist duties and assists clinical personnel with nonclinical duties.

Core Competencies

Acts as a resource for patients and family/visitorsAddresses administrative needs in a respectful and caring mannerAdheres to infection preventionAdheres to policies and procedures, to ensure safe and optimal careAssists in providing patient comfort and safetyCommunicates effectively with the patient, family, and medical staff during the continuum of careComplies with Joint Commission’s national patient safety goalsComplies with organizational quality dashboard/benchmarking goalsIdentifies common variables affecting patient care and follows reporting processMaintains cooperative working relationships with members of the hospital teamParticipates in activities in alignment with the Magnet ModelParticipates in organizational activit...