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Position Overview:
The Sales Associate is the customer service specialist of the store and the ambassador of the brand. They are responsible for exceeding customer expectations by listening to customers' needs, finding products that meet their needs, providing in-depth product information about the goods they are interested in and closing the sale.
Key Responsibilities:
Meet and exceed sales goals
Maintain brand and operational standards (visual, cleanliness, etc.)
Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
Be knowledgeable of fitting room standards and assist when needed
Act as cashier when required by following cashier protocol
Process shipment and ensure all merchandise is represented on the floor in full size run
Assist management t...