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Tribunal and Complaints Officer

Brackenberry | Liverpool, United Kingdom | Posted July 04, 2026

Position Overview

We are working closely with local authority in Liverpool to assist with the appointment of a Tribunal and Complaints Officer, on a 3-months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £301.78- £397.16 per day

Summary:

The Tribunal and Complaints Officer – Interims provides specialist short-term support within Liverpool City Council's Children and Young People's Services to manage and reduce the backlog of Special Educational Needs and Disabilities (SEND) complaints and tribunal cases. The postholder is responsible for coordinating, investigating, and resolving complex complaints and SEND Tribunal proceedings, ensuring compliance with statutory requirements, legal timescales, and the Council's policies and procedures.

Responsibilities:

  • Manage a caseload of SEND complaints and ...

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