Home Support Matters - Triage Care Worker

Are you an experienced and confident care professional who can make quick, effective decisions? We’re seeking skilled and compassionate care workers to join our team, delivering high-quality care during peak demand periods.

What You’ll Do

Play a critical role in supporting new customers integration, ensuring excellent standards of care from day one of a customer’s journey with HSM.

Your responsibilities will include:

• Providing short‑term care and support, focusing on new customer integration.
• Building strong rapport with customers and their families from the outset.
• Identifying risks, safeguarding concerns and any required interventions.
• Communicating clearly with branch teams, field care supervisors and other professionals.
• Ensuring accurate, timely documentation that meets regulatory standards.