Treatment Co-ordinator – Bupa Dental Care Northampton

Full time – 40 hours per week. 4‑week rota, Monday to Sunday, 8:00 am – 8:00 pm.

Responsibilities

• Be the first point of contact for new private patients and existing patients interested in specialist treatments.
• Discuss treatment plans and associated fees.
• Deliver high‑quality service to ensure patient satisfaction and maximise practice efficiency, effectiveness, and profitability.
• Champion customer satisfaction and coach staff on best practice.
• Coordinate dentist appointments throughout the treatment plan.
• Establish and maintain productive working relationships with all members of the practice team.
• Play a key role in the practice leadership team, supporting and deputising for the Practice Manager.

Qualifications & Skills

• Extensive clinical knowledge of treatments provided within a healthcare setting. ...