About the job Training Manager - Cebu City

About the job Training Manager (Cebu) | Hybrid

Work Setup: Hybrid

Requirements:

• Minimum of 2 years as a training manager in the BPO industry.
• Manage process trainers, assistant managers, and lead assistant managers aligned to the process.
• The job focuses on coaching and mentoring process trainers, assistant managers, and lead assistant managers; facilitating training classes as needed, administering training needs analyses; and coming up with action plans to address knowledge gaps.
• College graduate, preferably in Nursing, Psychology, Mass Communications, or Education
• Positive feedback from local leadership and their leadership teams.

Responsibilities:

• Help the senior training manager oversee or coordinate the different training requirements for the program and its projects in the assigned account(s).