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Training & Instructional Design Lead

WNS | Quezon City, Philippines | Posted June 29, 2026

Position Overview

📌 Job Overview


We are seeking a data-driven, technically proficient Training & Instructional Design Lead. In this role, you will scale training programs, certify trainers, and build interactive e-learning modules from scratch. We need a leader who backs up strategy with quantified metrics and flawless execution.


💼 Requirements:

  • Experience: 5+ years of progressive training experience (e.g., Trainer to Master Trainer/Assistant Manager), ideally in BPO or Consultancy.
  • Domain Knowledge: Experience in Insurance sectors is highly advantageous.
  • Technical Mastery: Hands-on proficiency with Articulate (Storyline/Rise), Adobe Captivate, Canva, and Epiplex.
  • Portfolio: Must be able to present a verified e-learning portfolio and explain your actual implementation design process.

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