Support day-to-day transaction processing and operational activities

Ensure accurate documentation, record maintenance, and timely processing

Perform required checks and support compliance with internal and regulatory requirements

Coordinate with internal stakeholders to support smooth service delivery

Identify opportunities to improve processes and operational efficiency

Monitor and elevate operational issues and support risk management activities

Participate in projects, testing, and implementation initiatives

Maintain and update operational procedures and documentation

Support continuous improvement and other ad-hoc duties as assigned