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Tour administration & groups operations coordinator

Travelinfo | cape town, South-Africa | Posted June 07, 2026

Position Overview

Our client is seeking a detail-driven Tour Administrator with excellent organisational, financial, and tour coordination skills to join their Groups Department. This role is ideal for someone who thrives in a dynamic tourism environment and is confident working with suppliers, tour guides, and internal stakeholders while maintaining high accuracy in financial processes and reporting.

You will be responsible for the administration of pre- and post-tour arrangements, supplier communication, financial reconciliations, and database maintenance. Strong numerical skills and intermediate Excel capabilities are essential.

Tour Administration & Reservations: Book and confirm all tour services, including accommodation, transport, and excursions. Prepare and send out rooming lists and monitor all bookings. Request and prepare guide contracts, information sheets, and documentation. Create and maintain detailed guide files.

Prepare complete tour templates, including: P&L sta...

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