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Confidential | Ghana, Ghana | Posted June 05, 2026
Position Overview
Objective
The Ticketing Officer is responsible for planning and making reservations for Wakanow customers. ResponsibilitiesAssisting and advising customers who may be choosing from various travel options.Making reservations for customers based on their various requirements and budgetary allowances.Check the availability of accommodation based on the customers’ desired travel dates.Helping plan travel itineraries by suggesting local tourist attractions and places of interest.Sorting out any issues that may arise with bookings or reservations.Providing support to customers who have already made travel purchases by confirming, changing, or canceling the reservationsNotifying passengers about involuntary flight rescheduling or cancelationsSelling add-on travel products, such as hotels, travel insurance, etc.Informing clients of essential travel information, suc...