Mô tả công việc:  Working location: International Hospital in Dis 7
1. Welcoming
- Greet and receive patient/visitors
- Check patient identify, ascertain purpose of visit
- Direct patient to appropriate staff
- Provide information to patient by respect FV policy
2. Telephone/email handling
- Answer incoming telephone calls
- Record and transmitt phone calls or messages to relevant people.
- Check email every day to be updated with internal news, receive supervisor's instruction and to handle patient's request
- Write understandable and professional reply by respect of FVH email templates
3. Booking appointment and scheduling
-Schedule patient’s appointments for consultations, x-rays, lab tests, physical therapy, MRI’s, CT scans...
- Arrange unscheduled patients - Arrange refferals to other health care providers
- Get confirmation of appointment 1 day prior consultation
4. Orion System using Technical expertise of Orion system using: A...