The primary responsibility of the support representative is to provide technical support to Personyze customers and partners. The support representative will work closely with Personyze Account Managers and R&D teams.
The candidate must have the following skills / experience:
At least two years in customer support in the high-tech/Internet industryUnderstanding of technical terms and the ability to solve technical problemsKnowledge in HTML and other analytic tools – a plus (not mandatory)Excellent written and spoken English and interpersonal relations (additional languages – a plus)Strong written and verbal communication skills