Overview

Tesco Shift Lead role focuses on leading the team to deliver an outstanding customer experience in-store.

Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Minimum 16 hours per week, 12 hours available.

Shifts are scheduled within the availability windows provided with at least 3 weeks' notice. You need to be 18 years or older.

Responsibilities

• Lead the team in delivering a great customer experience.
• Serve as the go-to person for day‑to‑day operational queries across all store areas.
• Build positive, inclusive relationships that help colleagues perform at their best.
• Confidently lead the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Stay curious and seek opportunities to serve customers, communities, and the planet...