Tenancy Support Officer (New Builds)

* Demonstrated experience of working with social tenants preferably with local authority but not essential

* Ability to attend meetings, panels or case conferences and present difficult and complex cases

* A working knowledge in understanding changes in legislation in housing and support services

* Experience of working with a range of vulnerable tenants and families from under 18‘s to the older person living in their own homes.

* Experience and knowledge of current welfare benefits and housing benefits

* Experience of effective Casework Management, Referral Processing, Assessment, Support Planning, providing tenancy advice and recognising Risk

* Ability to work intensively with tenants who require tailored support to settle into their tenancies and sustain them.

* Ability to draft correspondence reports and collating and maintaining accurate statistics relating to the Tenancy S...