MMP Consultancy are looking to recruit a Tenancy Officer to join a fantastic Housing Provider based in North London.

Reporting to the housing manager, you will be responsible for providing a range of tenancy and leasehold management services to a diverse group of residents, in a flexible way whilst also ensuring the varying needs of residents, including those most vulnerable are met.

Duties:

Engage with residents to ensure a comprehensive and effective housing management service is delivered in conjunction with colleagues.
Deliver by taking ownership of assigned cases (including ASB) and regularly discuss case management progress with your Line Manager closing cases promptly when all actions are completed and keeping meticulous records.
Communicate effectively with both the internal customer and external stakeholders, focusing on the needs of the resident and ensuring that services meet their needs and expectations.
Take a multi-agency and cross organisati...